Increase your salary by
more than £15K!
Course graduates see on average more than £15k within the first year. Apply for the FREE Operations Leadership Certificate – with tuition fully covered by Career Choice.
Early applications get priority—it only take 15 minutes!
Apply by 7th July 2025.
Programme starts 15th July 2025.
100% FREE to all eligible L1-L3 Blue Badge Fulfilment Centre Amazon employees for 1 year by 15 July 2025.
Join hundreds of Amazon colleagues building
their future with Pathstream globally
Pay rise in less than a year?
Graduates see a £15k+ average salary increase within a year after completing the programme.
We prepare you for new roles like: Team Lead, Process Assistant, Area Manager, and more!
Your time. Your schedule.
We know life is busy, and our programme is built for Amazon associates with flexible learning for a busy schedule.
Complete the programme 100% online, on your schedule.
That flexibility is one reason over half of our grads landed new roles before even finishing the programme.
We have your back.
We don’t just teach — we help you land that dream job or promotion with personalised 1:1 support and mentoring from CV edits to mock interviews!
That’s why over 90% of graduates rated us a top Career Choice programme.
100% online.
Fits your life.
Built for Amazonians.
We’ve helped thousands of people find new jobs at companies like these and many more!
One-on-one support to help you land a higher-paying role at Amazon and beyond
Roles you will be prepared for
Operation services roles
Team lead
Operations Manager
Area Manager
Logistics Supervisor
Fulfillment Operations
Workplace service roles
Learning Ambassador
CS Resolution Specialist
Problem Solver
Customer Experience
Learning Trainer
Transportation Associate
Administrative support roles
Project Coordinator
Human Resources Coordinator
Learning Trainer
Technical roles
DCO Technician IV
Data Center Technician
Robotics Maintenance Technician
Mechanical Tech (T2)
Andrei M.
Reliability Maintenance Engineering (RME) Tech Level II | CBRE
Outcome: £11k Salary Increase & New Job
“I never imagined how much Pathstream would change my career. They helped me prepare me for my interview and get a new job with a £11k salary increase.”
The programme pushed me to learn and apply new leadership skills under pressure, and now I feel ready for whatever comes my way.”
Coaching includes:
Job search support
CV writing
Interview prep
Want to see exactly what you’ll learn?
Download the syllabus to explore the course breakdown,
real-world projects, and how each module helps you move
closer to your next job.
Hear from real Amazon employees about their Pathstream success
TESTIMONIALS
Promotion 🎉 Associate → Team Lead
"[Pathstream] was amazing—more than I expected and truly essential for anyone looking to grow in management. Pathstream taught me the STAR method and helped me practice for my interview. Using it, I landed a promotion."
Promotion 🎉 Associate → Step-Up Team Lead
"Pathstream’s Communication and Feedback course helped me grow and earn my promotion. I now ask for feedback instead of waiting for it, listen more, and ask questions to clarify."
Promotion 🎉 Team Lead → Area Manager
"This program gave me the communication and leadership skills that helped me earn my promotion to Area Manager. I now have a deeper understanding of company policies and procedures, which has been invaluable in my day-to-day role.
I believe every Amazon associate in a Tier 1-3 role should take this course, and I plan to work with senior leadership to make it happen."
Double Promotion 🎉 Learning Trainer → Area Manager
"Pathstream played a key role in my career growth. I've taken two Pathstream programs. The first helped me get a Learning Trainer position. Six months later, I was promoted to L4 Area Manager while still enrolled in the Operations Leadership Certificate.
Learning to Give & Receive Feedback
"Pathstream’s Tough Talks simulations helped me navigate difficult conversations and improve communication. Learning how to give feedback has been invaluable, especially with a new manager on my team. With my coach’s support, I even passed the Area Manager interview and am excited for what’s ahead."
Improving Team Performance & Leadership Skills
"I oversee 30 associates, and thanks to Pathstream, my team reduced staging time by 20% I improved how I run check-ins, helping my team surface obstacles and prioritize solutions. My manager recognized how I helped us meet performance goals and improve operations. This program should be required for all associates—it’s that valuable."
Build confidence and in-demand skills to
unlock new job opportunities
Topics you will cover
Effective Communication
Operations &
Logistics Management
Leadership
Conflict Resolution & Feedback
Problem-Solving
Stress Management & Emotional Resilience
Adapting to Change
Time Management
Joey B.
Associate | Amazon
“Pathstream gave me the skills I lacked to make a bigger impact and the confidence to apply for leadership roles. I helped my team improve on-time deliveries by 10% and got a promotion.”
Programs include:
AI Simulator for realistic practice & feedback
Online labs
professional coaching
Programs built to help you excel and grow in your roles
Programs built to help you excel and grow in your roles
Job placement
50%
of associates got new jobs before graduating from the program
Completion Rate
91%
of associates finish strong and succeed
Satisfaction
100 NPS
Associates rate us among the top in career choice
Our customers say:
Excellent
Rated 4.8/5 | 330+ reviews
We’re here to help!
Call us for questions or help saving your seat
Latisha
(619) 514-2091
[email protected]
FAQs
What is this programme all about?
This programme prepares you to take on leadership responsibilities. You will be ready to move into roles like Team Lead, Area Manager, and more.
Your communication skills will enable you to articulate ideas clearly and collaborate effectively, ensuring you are a key influencer in team interactions. With your analytical problem-solving abilities, you’ll tackle challenges strategically, fostering innovative solutions that enhance operational efficiency. These capabilities will establish you as a pivotal member of the team, driving collective success and setting new benchmarks in team performance.
💡Ready to take the next step in your career? Start your application today.
How do I enrol?
- 1. Submit your application by completing the form, it takes about 15 minutes.
- 2. You’ll receive an email confirmation with next steps.
- 3. If your application is accepted, a Pathstream will contact you to schedule a short admissions call.
What will the course cover?
Module 1: Communication Essentials
Learn the core communication skills used by high-performing leaders, including verbal, non-verbal, and written communication techniques.
Module 2: Relationships & Conflict
This module equips you with the skills to navigate and successfully resolve conflict, deliver feedback, build relationships, and communicate with diverse peers and associates. You’ll learn a proven framework for giving feedback and practice navigating pushback and disagreement.
Module 3: Problem Solving & Decision Making
In this module, you’ll learn a systematic way to approach problem solving and decision making to minimize time spent on finding a solution and optimise the chances of finding a successful outcome. You’ll learn how to define a problem by identifying the root cause, and strategies to make complex decisions in a fast-paced environment.
Module 4: Acting & Adapting
This module is focused on not only improving your personal productivity and efficiency, but also that of your team. You’ll learn strategies for getting things done, managing your time, and prioritising tasks. You’ll also develop your ability to adapt to change, and how to lead others through complex situations.
Module 5: Analytics for Operations Leaders
In this module, you will develop and practice essential data analytics skills for any operations leadership role. You’ll learn to write formulas and utilize key functions to organize data and identify insights. You’ll also learn how to analyse dashboards and identify issues to improve processes and performance. Finally, you’ll learn to create well-structured reports that display your insights and analytics work to stakeholders.
Additional Content
As part of this course, you will have access to coursework on the following topics:
Stress Management & Emotional Resilience: you’ll learn to apply research-backed stress management techniques to manage stressful situations and maintain emotional stability and peak performance.
STAR Interview Preparation: you’ll get hands-on practice using the STAR method for interviewing. You’ll develop a story bank to use in interviews, and practice turning those stories into the STAR framework.
Can I work full-time while enrolled in this programme?
Yes! The programme is 100% online and built for flexibility. You can study when it suits you—before or after shifts, on weekends, or whenever works best.
Yes, the entire course experience is online and can be completed on your own schedule as long as you work towards the deadlines set in each course. Our courses are designed for working professionals, students, and parents!
💡 Feel ready to step up and lead?
What is the schedule?
The programme will run from 15 July to 24 November, 2025. Each of the five modules will be available for 2–4 weeks. The average learner commits 5–7 hours per week. You’ll receive a suggested schedule to help you stay on track, but the learning is self-paced within each course window. The programme will consist of 16 total weeks of coursework.
What prerequisites do I need?
- 1) Must have a GCSE-level education or equivalent.
- 2) Basic computer literacy.
What are the eligibility requirements?
The program is available to all Level 1–3 blue badge regular and temporary hourly or salaried (full-time, flex time, part time, reduced time, or fixed term) employees who have been employed with Amazon in an eligible role for at least 1 continuous year by the programme start date. This includes Customer Fulfilment (Fulfilment Center ONLY). Please log into Amazon Career Choice to verify if you are eligible.
What kinds of jobs will this certificate prepare me for?
This programme is primarily designed for Associates who are excited to progress in their careers to roles like Team Lead, Operations Manager, Area Manager and similar operations leadership positions.
Keen to move your career forward? Find out how to get started.
What is Pathstream?
Pathstream is a learning provider founded with a vision to unlock the unrealized human potential of every employee. Today, we partner with business leaders globally to help team members unlock everyday wins that drive success for their careers, customers, and companies.
What kinds of career support will I receive?
One of our programme highlights is that you will be assigned a career mentor who will work with you 1-on-1, they will help keep things on track with your programme as well as being able to support you with updating your CV, preparing for interviews and optimizing your LinkedIn profile to feature your new skills and past work experiences.
They will help you identify exciting jobs to apply to and get ready for interviews. Pathstream’s Career Services team will also introduce you to recruiters and hiring partners who are looking to hire people with your skills. You can learn more here.
What technology and devices do I need?
All you need is a Windows or Mac computer or laptop and stable internet connection. While you can complete the lessons on most devices including phones and tablets, labs and projects require a Windows or Mac laptop or desktop computer. For that reason you are not able to complete the course with only a phone, iPad/tablet, Chromebook, or Linux machine.
If I take this programme, does that mean that I will get promoted into a higher-paying job at Amazon?
Not necessarily. Some Career Choice programmes are aligned to specific roles at Amazon, but you still have to go through the application and interview process to get the job. There is no guarantee that you will get a higher-paying job at Amazon in your field of study just because you completed a Pathways programme.
What kinds of services or supports are available for for students with disabilities throughout the programme?
While most of the course content is written or delivered through videos with closed captions, coaching calls and instructor office hours take place through zoom calls. We are unable to offer sign language interpretation of courses at this point. Please notify Amazon at least one month in advance of the program start date if you need a sign language interpreter to participate in these calls.