Why call center turnover is a problem and how to fix it

Why call center turnover is a problem and how to fix it

by Pathstream | Feb 4, 2023 | Employee Retention

Call centers are vital to many businesses, providing customers with the support and information they need to make informed decisions and resolve problems. However, retaining high-quality employees in these roles can be a significant challenge. High turnover rates,...
What is risk management in project management?

What is risk management in project management?

by Stacy Fischer and Lily Malota | Jan 30, 2023 | Project Management

Whether managing a project or simply living your daily life, risks always threaten to prevent you from reaching your goals as you originally envisioned. As a project manager, it’s your job to anticipate as many of these risks as possible and have a risk management...
Improve employee retention rates with 5 effective career mobility strategies

Improve employee retention rates with 5 effective career mobility strategies

by Pathstream | Jan 13, 2023 | Employee Retention

Find out how career mobility engages your frontline workforce and improves employee retention rates. The post-pandemic job market is not cooling down amid signs of a recession. Due to a labor shortage, businesses are competing fiercely for talent, particularly for...
The importance of professional development for retaining and empowering female frontline workers

The importance of professional development for retaining and empowering female frontline workers

by Pathstream | Nov 22, 2022 | Employee Development Resources

The 2020s have introduced a complete disruption of workforce needs. Companies struggling to retain and find talent while addressing the global digital skills shortage are now facing the “Great Breakup.” Women are leaving their companies because they are overworked,...
Can an employee mentorship program promote career growth?

Can an employee mentorship program promote career growth?

by Pathstream | Nov 16, 2022 | Career Coaching & Mentorship

We hear it all the time in mainstream media – mentoring is a rewarding practice that helps enrich the careers of younger professionals with knowledge gleaned by a senior leader. The past decade has seen widespread enthusiasm for corporate mentoring programs, but what...
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