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The latest news, stories, and insights on career navigation, manager capabilities, skill-building, and improving team performance.

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360° Coaching & Effective Leadership in today’s cross-functional world

The CCW Executive Certificate Series brought together industry experts to explore the evolving needs of customer contact leadership. Nicole Kyle, Managing Director at CMP Research, and Eleanor Cooper, CEO of Pathstream, led a session titled: "360° Coaching & Effective Leadership in Today’s Cross-Functional World.
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